Pool Cleaners Spotted at Missing Woman's Home in Arizona

Company says they were there for routine pool maintenance, not part of investigation

Feb. 13, 2026 at 10:47pm

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A pool cleaning company in Tucson, Arizona, has explained why their workers were seen at the home of Nancy Guthrie, an 84-year-old woman who went missing in late January. The company, Ambiance Pool Service, said they were there to provide their regular weekly pool cleaning service and were escorted in and out of the property. They denied being involved in the investigation into Nancy's disappearance.

Why it matters

The appearance of the pool cleaners at Nancy Guthrie's home raised questions about whether they were involved in the investigation into her disappearance. The clarification from the pool company helps provide more context around their presence and confirms they were not part of the ongoing police probe.

The details

According to Ambiance Pool Service's general manager Ken Kingan, the company was simply there to perform their regular weekly pool maintenance, which includes using nets to remove debris from the bottom of the pool. Kingan stated they were 'escorted in and out' of the property and were 'not a part of the investigation' into Nancy's disappearance.

  • Nancy Guthrie was last seen alive on January 30 after dinner with family members.
  • A 911 call was made by Nancy's family around 12 p.m. on February 1 when she did not meet up with friends for a virtual church service.
  • Police arrived soon after the 911 call and began search and rescue efforts.

The players

Nancy Guthrie

An 84-year-old woman who went missing in Tucson, Arizona in late January 2026.

Ken Kingan

The general manager of Ambiance Pool Service, the company that provides weekly pool maintenance at Nancy Guthrie's home.

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What they’re saying

“We were there to provide general pool service — nothing more, nothing less. We were escorted in and out to provide service to the pool. It's an ongoing weekly pool service, once a week every week.”

— Ken Kingan, General Manager, Ambiance Pool Service (usmagazine.com)

What’s next

The FBI and local law enforcement continue to investigate Nancy Guthrie's disappearance and are asking the public for any information that could help locate a potential suspect.

The takeaway

This case highlights the importance of separating facts from speculation, as the presence of pool cleaners at Nancy Guthrie's home was initially seen as potentially connected to her disappearance, but the company has clarified they were simply there for routine maintenance and were not involved in the investigation.