Liveops Earns One Gold and Three 2026 Silver Stevie Awards

Liveops Celebrates Success with Multiple Stevie Awards for Customer Experience

Feb. 1, 2026 at 4:47pm

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Liveops, a leader in flexible customer experience solutions, has earned one Gold Stevie Award and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service. The company received the Gold Stevie Award for Customer Service Training or Coaching Program of the Year for the second consecutive year, and earned Silver Stevie Awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy.

Why it matters

The Stevie Awards for Sales and Customer Service recognize the achievements of contact center, customer service, business development, and sales professionals worldwide. These honors highlight Liveops' performance-driven approach to service delivery, combining highly skilled on-demand talent, precision scheduling, and practical AI to help enterprises scale without sacrificing quality, compliance, or customer trust.

The details

Liveops' back-to-back Gold recognition reinforces the company's investment in learning and development, including its Learning-as-a-Service (LaaS) approach that strengthens agent readiness through streamlined onboarding, certification, and coaching, so enterprise programs can launch faster and sustain quality at scale as demand shifts. The company recently introduced LiveNexus by Liveops, an AI and human orchestration platform that helps enterprises evaluate AI and automation use cases in a controlled sandbox, apply governance and measurement, and scale what is proven into production.

  • Liveops received the Gold Stevie Award for Customer Service Training or Coaching Program of the Year for the second consecutive year.
  • Liveops earned Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service.

The players

Liveops

A leader in flexible customer experience solutions.

Molly Moore

Chief Operating Officer of Liveops.

Jim Watson

Chief Executive Officer of Liveops.

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What they’re saying

“This recognition reflects our commitment to delivering high-quality, flexible customer experience solutions that our clients trust. Our trusted agent certification programs set a high bar for quality, while our continued investment in AI and LiveNexus—our AI and human orchestration platform—allows us to help enterprises modernize customer experience operations with confidence. We're proud to be recognized as a trusted transformation partner and innovator in a rapidly evolving CX landscape.”

— Molly Moore, Chief Operating Officer of Liveops

“Recognition across multiple Stevie categories reinforces that innovation at Liveops is about execution, not hype. LiveNexus is a natural extension of that philosophy—helping clients modernize responsibly while maintaining quality, compliance, and trust.”

— Jim Watson, Chief Executive Officer of Liveops

The takeaway

Liveops' multiple Stevie Award wins, including a second consecutive Gold award, demonstrate the company's commitment to delivering high-quality, flexible customer experience solutions that prioritize agent training, AI-powered innovation, and responsible modernization for its enterprise clients.