Dozens of Arkansas Homeowners Allege Contractor Left Jobs Unfinished

Lowell-based landscaper Keeton Lofgren accused of taking money and failing to complete projects

Published on Feb. 25, 2026

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At least 34 homeowners in Northwest Arkansas have filed complaints against a Lowell-based landscaping contractor, Keeton Lofgren, alleging he took their money but failed to complete the contracted work. The group, organized by Leslie Ray, has been collecting documentation to share with state and local authorities. The Better Business Bureau is reviewing Lofgren's company, Precise Landscaping and More, after receiving negative customer reviews, while the Arkansas Contractors Licensing Board has no record of the business.

Why it matters

This case highlights the risks homeowners face when hiring unlicensed or unscrupulous contractors, who can take advantage of customers and leave them with unfinished projects and financial losses. It also underscores the importance of thorough research and verification when selecting home service providers.

The details

The group of 34 homeowners allege that Keeton Lofgren, the owner of Precise Landscaping and More, accepted payments for landscaping projects but failed to complete the work. Subcontractor Robert Mahmens says a friend was also burned after recommending Lofgren, who paid for a chainsaw with a check drawn on a closed account. Lofgren declined an on-camera interview but said he tried to make things right and is no longer operating the business, adding that he will never do landscaping work again.

  • The complaints against Lofgren and his company have been ongoing since at least February 2026.

The players

Keeton Lofgren

The owner of Precise Landscaping and More, a Lowell-based landscaping contractor accused by dozens of homeowners of taking money and failing to complete contracted work.

Leslie Ray

A Northwest Arkansas resident who has organized the group of homeowners raising allegations against Lofgren and his company.

Robert Mahmens

A subcontractor who says a friend was burned after recommending Lofgren for a job, and that he also had issues with Lofgren after a check he received from Lofgren was drawn on a closed account.

Cara Carlin

The Vice President of Communications at the Better Business Bureau, which is currently reviewing Lofgren's company profile after receiving complaints.

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What they’re saying

“It really makes me angry because it hurts me. It makes them distrust me and others like me that will actually do a good job.”

— Robert Mahmens, Subcontractor (ktlo.com)

“We have three customer reviews on file. Two are one star, basically saying that money was given for a project that was not completed.”

— Cara Carlin, Vice President of Communications, Better Business Bureau (ktlo.com)

What’s next

The Arkansas Attorney General's Office and local prosecutors are reviewing the documentation collected by the group of homeowners to determine if any legal action can be taken against Keeton Lofgren and Precise Landscaping and More.

The takeaway

This case highlights the importance for homeowners to thoroughly research and verify the credentials of any contractor they hire, especially for major home improvement projects. It serves as a cautionary tale about the risks of working with unlicensed or unscrupulous service providers who may take advantage of customers.