Cullman County Selects Local Firm for Water Billing Services

Computer Network Inc. to take over billing from Cullman Electric Cooperative

Published on Feb. 14, 2026

Got story updates? Submit your updates here. ›

The Cullman County Commission has unanimously approved an agreement with local company Computer Network Inc. (CNI) to provide billing services for the County's Water and Sanitation Departments. Previously, water and sanitation charges were included in customers' bills from the Cullman Electric Cooperative, but customers will now receive a separate bill from CNI.

Why it matters

The change in billing services reflects the Commission's effort to transition to a more localized and streamlined system for water and sanitation billing. This move aims to improve efficiency and reliability of service delivery for Cullman County residents.

The details

CNI, which has been in business since 1987, provides utility billing services across Alabama and other states. The commission said pricing for CNI's services will be based on the number of customers billed each month. The commission also approved postponing action on an agreement with Paymentus to provide payment processing services, as final pricing is still pending.

  • On February 10, 2026, the Cullman County Commission unanimously approved the agreement with CNI.
  • No final date has been set for the change to take place, but notifications will begin soon to those impacted.

The players

Cullman County Commission

The governing body of Cullman County, Alabama that made the decision to transition water and sanitation billing services to a local company.

Computer Network Inc. (CNI)

A local company that has been selected by the Cullman County Commission to provide billing services for the County's Water and Sanitation Departments.

Cullman Electric Cooperative

The utility company that previously included water and sanitation charges in customers' bills, but will now transition that responsibility to CNI.

Got photos? Submit your photos here. ›

What they’re saying

“This decision reflects our ongoing commitment to responsible stewardship of county resources and ensuring efficient, reliable service delivery to our residents.”

— Cullman County Commission (Facebook)

What’s next

No final date has been set for the changes to take place, but notifications will begin soon to those impacted by this change. The commission is working closely with Cullman Electric Cooperative to plan this transition carefully.

The takeaway

Cullman County is taking steps to improve the efficiency and reliability of its water and sanitation billing services by transitioning to a local provider, Computer Network Inc. This move reflects the commission's commitment to responsible stewardship of county resources and ensuring high-quality service delivery to residents.